Copier and Printer Repair Service Dos and Don’ts

You rely on your copiers and printers to produce various documents and speed up your operations. However, the devices won’t serve you very long if you don’t take care of them correctly. We’ll help you avoid this problem.

Here are the top 10 dos and don’ts to help extend the lifespan and functionality of your copiers and printers.

1 – Do Check if Your Machine Is Plugged in Before Calling a Technician

While you should contact professionals to resolve a breakdown, you should first make sure your printer or copier is plugged in. If not, you need only plug the device back in to get back on track and avoid a visit from a technician.

2 – Don’t Drink or Eat Near the Devices

Avoid drinking or eating near your printers and copiers. They can cause paper jams and other problems. In the event of an accidental spill, unplug the device and call a professional.

3 – Don’t Be Overly Reliant on Unplugging

You shouldn’t always unplug your device when dealing with a problem because it can shorten its lifespan. If it’s not an emergency, contact a printer or copier expert to determine the best course of action.

4 – Don’t Fix Printer or Copier Problems Unless You’re Experienced

Copiers and printers have sensitive components that require specialized tools and knowledge. Opening the machine and tampering with the mechanism without proper expertise can do more harm than good.

5 – Do Use HEPA Filters to Vacuum Toner

Toner may often end up on the floor, but you shouldn’t use standard vacuum cleaners to pick it up. Instead, rely on devices with high-efficiency particulate air (HEPA) filters to deal with the mess safely.

6 – Do Be Careful With Pets in the Office

Pets can boost your productivity with their positive energy. However, they shouldn’t come near your printers and copiers, as the machines’ cooling vents can suck in fur which can jam the moving parts.

7 – Do Use Your Devices as if They Have Memories

Even though not all printers and copiers store data, you should use your devices as if they do. This isn’t that important longevity-wise, but it’s key to preventing information leaks. If you want to keep prying eyes away from your documents, delete them from your hard drive and print queue.

8 – Don’t Try to Print or Copy When the Device Is Disassembled

Suppose a technician tears your device apart for maintenance, and you urgently need to print or scan a copy. Not only is this impossible, but it also wastes paper.

9 – Do Chat With Technicians But Let Them Work

Professional servicing extends the lifespan of your office equipment. You can chat with the technician to get key information for the future, but don’t go overboard. You may risk distracting them, which can lead to costly mistakes.

10 – Share Printer and Copier Humor

Printer and copier humor can put a smile to your technician’s face and make them more motivated to fix your machine quickly. Therefore, try to think of a witty joke before the professional arrives.

Bonus Tip – Partner With a Renowned Printer and Copier Equipment Vendor

In addition to the above hints, you should ensure your copiers and printers use robust equipment. That’s where Copylite comes in. Explore our wide range of high-quality cartridges, drums, fusers, and other parts to optimize your machines.