• (A) Copylite Branded Products are guaranteed for one full year from the invoice/ship date to be free of manufacturing defects
  • (B) Remanufactured Products, including but not limited, pulled parts, toner cartridges and drum units are guaranteed from 90 days the invoice/ship date to be free of manufacturing defects. Printers and Fusers offer a 6 months warranty
  • (C) OEM Products are not covered by any Copylite warranties and is subject to a 25% or a $25-dollar restocking fee, whichever is higher. OEM products must be returned in the original, unopened, undamaged and unmarked packaging. OEM product warranties should be pursued with the actual maker of the product.
  • (D) Special Order Products will or will not be credited at our discretion.
  • (E) Electrical Components that have been installed will only be warranted at Copylite’s discretion.


If a product other than OEM proves to be defective, Copylite will replace the same or refund the full purchase price or a prorated amount based on the usage of the product purchased directly from Copylite for up to 90 days from the original invoice sale date. All generic and compatible returns after 90 days from invoice date will be processed for replacements only. Items that are opened, damaged, or not in original packaging, may not be given full credit. Copylite only warrants products that are used under normal storage, handling and operating conditions. Under this warranty Copylite’s Liability shall not extend to any secondary or consequential equipment damages or losses. All non-defective, non-OEM products are subject to a 25% restocking fee.

To view full warranty policy, click here.